Technical Help
Expert technical support and guidance for all your cable installation and specification needs.
Technical Help Resources
How Can We Help?
Product Selection
Get expert advice on choosing the right cable for your specific application and requirements.
Get Help →Installation Support
Technical guidance for proper cable installation, termination, and testing procedures.
Get Help →Compliance & Standards
Information on regulatory compliance, standards, and certification requirements.
Get Help →Technical Specifications
Detailed technical data, specifications, and performance characteristics.
Get Help →Need Direct Technical Support?
Our technical team is available to provide expert guidance and support for all your cable-related questions.
Frequently Asked Questions
How do I handle voltage drop calculations?
Our calculator automatically handles voltage drop calculations based on your input parameters. The tool considers both single-phase and three-phase systems and provides results that comply with BS7671 regulations.
What installation methods are supported?
We support all standard installation methods including Method A (enclosed in conduit), Method B (enclosed in conduit on wall), Method C (clipped direct), Method D (direct in ground), and Method E (free air).
How can I get in touch with your technical team?
You can contact our technical team via phone at 01302 337 337, email at technical@doncastercables.com, or use our contact form. Our technical experts are available during business hours to assist with your queries.
What are your delivery times?
Standard products are typically available for next-day delivery. Custom cables may require 2-4 weeks depending on complexity. We offer express delivery options for urgent requirements.
What warranty do you provide?
We provide comprehensive warranties on all our products. Standard products typically come with a 12-month warranty, while custom products may have extended warranty periods. Full warranty details are provided with each order.
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Browse our complete FAQ section for answers to hundreds of technical questions about cables, installation, and specifications.
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